the
problem
Most institutions already have some digital tool for credit origination. The problem is that it isn't being used: agents revert to paper, applications arrive incomplete, and every data entry error forces them to repeat the process.
When origination spans commercial, risk, compliance areas, and technology vendors without a shared vision, each team optimizes only for itself. The result is a slow process riddled with rework that is difficult to get approved by regulatory bodies.
+105%
Agent adoption
Increased adoption of the digital tool by field agents.
Better case
+35%
Digital applications
Higher volume of credit applications processed digitally.
Better case
+12%
Agent retention
Higher retention rate of sales agents.
Better case
what
bettter
We guide banks, non-bank lenders (Sofomes), and financial institutions through the entire origination lifecycle: from workflow design to implementation, without disrupting business operations.
We map the current workflow alongside commercial, risk, compliance, and technology teams. We design the customer and agent experience, build and test tools with sales teams, and integrate digital signatures as well as inquiry and validation services to ensure every application arrives complete and without rework.
Questions
frequent
It is the process by which a financial institution acquires, validates, and formalizes a credit application digitally: from capturing, checking, and validating customer data to signing the contract, all without paper or rework.
Definition of the origination flow, customer and agent experience design, design and development of field sales tools, digital signature implementation, capture enhancement, and integration with customer inquiry and validation services.
Yes. We design and develop digital tools for agents to capture, validate, and sign applications alongside the client, and we measure their adoption to ensure the tool is actually used.
A well-designed origination process improves customer satisfaction, accelerates sales and application processing, reduces rework and data entry errors, and boosts tool adoption among agents. For reference, in our most recent case, agent adoption grew by 105%, digitally processed applications increased by 35%, and agent retention rose by 12%.
other
services
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